Mental Health is a Journey.

Another essential aspect of healing and growth is about exploring the questions that inhabit your life. Although answers are important in that they remind us of where we’ve been, and what we’ve experienced, it is questions that get us on our journey. The words “Question,” and “Quest,” share the same root. The quest we are on, or the story we are living, is often found in the questions we are asking. For this reason, the process of healing and growth is about honoring your questions, uncovering the ones you may have outgrown, and learning to ask larger and more spacious questions that might serve you better.

Here are some practical questions we think could be helpful when considering whether working with us might be the right next step for you in your journey.

 
  • No, we are currently not taking on any new client's at this time. Please feel free to check back in a couple of weeks to see if space have become available.

  • You can either click the button above or call us at 360.685.8114 to discuss your needs, and/or any other questions you might have about therapy.

    This first conversation is a good opportunity for us both to discover whether we are a good fit to work together.

  • Our office hours are by appointment only on:

    Monday (9am - 5pm)

    Tuesday (9am -5pm)

    Wednesday (9am - 5pm)

    Thursday (9am - 5pm)

    Friday (9am - 5pm)

    Saturday (8am - 3pm)

  • Sessions are usually 53 minutes for individuals and 60 minutes for couples, but sometimes clients prefer longer sessions.

    Therapy can be short or long term depending on your needs and goals. At the beginning of our relationship, we will identify what you want to work on and how we can accomplish those goals.

    Therapy is different for everyone and an individualized approach is best.

  • We are generally not able to provide therapy between scheduled appointments. For this reason we are not in a position to best support clients who are experiencing acute challenges (such as challenges involving significant risk of harm to self or others) that may require more availability from a therapist or other care providers.

    We will make sure to provide you with more information about the limits of our services and to ask you questions to determine whether we are a good fit for working together. If we cannot provide the level of care you need or your presenting issues do not match our areas of expertise, we will provide you with a referral to a provider who can better meet your needs.

  • If you are experiencing an emergency or crisis, please call 911 or the Crisis Line at 1- 800-584-3578. In such situations, you may also go to the nearest hospital Emergency Room.

  • If you need to cancel or reschedule an appointment, please call within 24 hours of your scheduled appointment time. This gives us a chance to contact the people who may have wanted a session this week but were not able to get in.

    The full fee for the appointment will be due if missed or cancelled with less than 24 hours notice. Thank you.

  • We are considered an “out-of-network” provider with insurance companies.

    At the end of each month, we can provide you with a “superbill” to submit for reimbursement of out of network services.

    You can also in most cases use your HSA account if that is an option you would prefer.

  • If you’re planning to use insurance, please reach out to your insurance provider BEFORE scheduling a consult with us.

    The phone number can be found on the back of your insurance card.

    It’s best to ask your insurance representative the following questions:

    * Do I have mental health benefits through my health insurance?

    * If I have mental health benefits, are out-of-network benefits included?

    * In order to be reimbursed, do I need pre-approval before obtaining out-of-network mental health services?

    * If I have out-of-network benefits, will I be reimbursed the full amount I paid or a portion of the amount?

    * If I have out-of-network benefits, must I select a mental health provider from a list or can I choose any provider?

    * Are services by a licensed mental health counselor associate covered?

    * Where do I submit a “superbill” to get reimbursed (it’s usually a fax, an online portal, or a physical mailing address)?

Always a beautiful answer who asks a more beautiful question.
— e.e. cummings

Do You Have a Question For Us?